Silvair, a leading innovator in smart lighting solutions, is pleased to announce the launch of the Silvair Professional Support Centre, a set of services designed to empower customers with the knowledge, resources, and assistance necessary to execute lighting projects seamlessly. The center aims to enhance our valued customers' overall experience and success, offering them the extensive guidance and expertise needed to overcome challenges and achieve optimal results.
At the Silvair Professional Support Centre, our primary focus is on providing the necessary tools, guidance, and support to enable our customers to confidently execute lighting projects.
One of the key advantages of the Silvair Professional Support Centre is its flexibility in catering to diverse customer needs. Customers can choose onsite or offsite support options based on their project requirements. For those looking to enhance their knowledge and expertise independently, our online training courses are readily available, providing a self-learning environment to explore and grasp the nuances of our innovative lighting solutions.
The Silvair Professional Support Centre offers a diverse range of services, each tailored to meet unique customer demands and challenges:
- Support Program Packages: Customers can opt for our specialized support program packages, which provide expert guidance tailored to their specific project needs.
- Professional Services: Our team of seasoned professionals offers on-demand assistance and expertise to ensure smooth project execution and help customers achieve their desired outcomes efficiently.
- Training Academy: Customers can engage in self-paced online training sessions, making them proficient in implementing Silvair lighting solutions.
- Knowledge Base: Our extensive knowledge base serves as a rich repository of information, ensuring that customers have easy access to valuable resources and documentation.
- Frequently Asked Questions (FAQs): The FAQ section is readily available for quick problem-solving and clarifications, guiding customers through everyday challenges.
- Troubleshooting: The self-learning troubleshooting resources offer step-by-step guidance to resolve any issues that may arise during the project implementation phase.
"We are thrilled to introduce the Silvair Professional Support Centre, an invaluable resource designed to empower our customers with the necessary tools and knowledge to implement smart lighting projects successfully," said Rafal Han, CEO at Silvair. "Our commitment to providing outstanding support and guidance is aimed at helping our customers avoid mistakes, accelerate installations, and establish robust and future-proof lighting systems."
The Silvair Professional Support Centre is now live and available to all Silvair customers. For more information and to explore the vast array of services available, please visit www.silvair.com/support
Silvair is a pioneering innovative smart lighting solutions provider committed to transforming spaces with cutting-edge technology. With a focus on Bluetooth Mesh-based solutions, Silvair empowers customers to unlock the full potential of their lighting. Silvair's comprehensive range of products and services caters to various applications.