Elation introduces mobile enabled parts site
Los Angeles, CA – Like any good service-driven organization, Elation Professional is committed to being where its customers are. The commitment recently led the company to unveil a state-of-the-art mobile enabled site (www.mobileparts.elationlighting.com) that makes it easy for lighting professionals to order lamps, bulbs, fuses and a host of other parts 24/7 from the convenience of their smart phones or iPads.
“We launched our new mobile enabled parts site because we want to communicate with our customers in the way that’s easiest and most convenient for them,” said Eric Loader, Elations Director Of Sales. “We live in a mobile age; most of our customers have smart phones, and those that don’t will soon be getting them.”
According the figures from Nielson Company, there will be more smart phones than standard feature phones in the US by the end of 2011. “Our customer base tends to be way ahead of the curve technology, so I think smart phones and iPads are pretty universal among our customers,” said Loader. “In light of this, the mobile enabled parts site makes perfect sense. End users who discover they need a part when they’re out on a job can order it right on the spot using their smart phone or iPad.”
End-users will find it easy browse and easy to order from the Elation parts site through their smart phones and iPads. The new site is also very accessible from any laptop or PC over the Internet.
Once on the site, users will find it quick and convenient to order lamps, bulbs, motors, fuses, capacitators and other replacement parts for their Elation light fixtures and Antari foggers. The site also makes it easy for end users to view their parts orders and shipping information and make secure payment for parts.
“At Elation, our mission is to provide our customers with the tools they need to do their best job as lighting professionals. Developing advanced products is obviously a big part of the equation, but having effective support and service tools in place is also extremely important. The new parts site represents a great step forward for Elation in its mission to provide the best possible service.”